About
The new Consumer Protection Act, 2019 has been passed with the objective of addressing new and contemporary challenges that consumers face in today's digital era. The Act aims to provide timely and effective administration and settlement of consumer disputes.
The latest EBC Learning’s Talk aims to provide an overview of the new concepts introduced by the Consumer Protection Act, 2019, sector-specific consumer protection, the scope of mediation in consumer disputes and pecuniary jurisdiction.
Course Details
- Level - Beginner
- Total no. of videos - 10
Contents
1. Introduction and status of e-commerce transactions
2. Contemporary digital products
3. Product liability
4. Consumer protection and healthcare sector
5. Consumer protection and real estate sector
6. Scope of consumer dispute
7. Alternative dispute resolution
8. Consumer awareness initiatives
9. Pecuniary jurisdiction
10. Non-compliance of orders
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